The safety of our passengers, crew and aircraft is our number one priority, at all times, without exception. Every member of our team is committed to looking after the wellbeing of each other and our passengers.
To mitigate the risk of COVID-19, HeliFish & Nautilus Aviation have:
- Required all staff to be fully vaccinated against COVID-19.
- Required all staff to complete the training module as provided by the Australian Government covering the fundamentals of infection prevention and control for COVID-19.
- Required all staff to follow strict personal hygiene protocols; and MUST NOT attend work if presenting with symptoms of illness.
- Enhanced cleaning of premises and aircraft with a focus on high contact areas and implemented a range of additional safety measures to create a COVID-SAFE environment for our passengers, commercial clients, visitors, contractors and our team members.
To mitigate the risk of Covid-19, upon arrival at HeliFish & Nautilus Aviation, all visitors:
- Are required to be fully vaccinated against COVID-19. All passengers 16 and over can prove vaccination status by way of their COVID-19 digital vaccination certificate linked to the Northern Territory Government (The Territory Check in) or Medicare app or a printed copy of their COVID-19 digital vaccination certificate, immunisation history statement, international COVID-19 vaccination certificate or approved medical exemption.
- Are required to check-in via the Northern Territory Government (The Territory Check in) digital app for COVID-19 contact tracing.
- Are required to be screened with a non-invasive thermal imagery device to detect body temperature.
- Are required to practice good respiratory hygiene (including covering both nose/mouth when coughing/ sneezing) and may be asked to leave the premises and seek medical advice if presenting with any symptoms of illness. Visitors who fall ill in the days before their flight are asked to contact Head Office to reschedule.
- Are required to practice social distancing, limit their movement within the premises and may be asked to wait outside in order to maintain physical distancing requirements.
- Are encouraged to use provided hand sanitisers (sanitising wipes are also available).
- Are encouraged to use contactless payment options.
- Are offered complementary masks for use (check with the HeliFish / Nautilus Aviation team about any government mask wearing mandates in place).
- Are informed by signage highlighting COVID-19 approved and required practices.
HeliFish & Nautilus Aviation policies and practices are based on Territory and Federal Government advice and regulations and are updated in accordance with the most-up-to date recommendations. We follow the guidance provided by Northern Territory Department of Health and Australian Government Department of Health, and are operating in accordance with the Northern Territory Tourism Industry COVIDSafe requirements.
For further information, please contact Head Office on [email protected] or 1800 88 FISH (3474). To view the COVIDSafe plans of our partnered tour operators, please contact the operator directly.